This website, http://dev.rackbunkerplay.com, is provided by Rack Bunker Data Centers LLC, with its registered office located at Rack Bunker Data Centers LLC. We are committed to protecting and respecting your privacy.
We ask you to read this privacy policy carefully, as it contains important information about who we are, how and why we collect, store, use, and share personal information, your rights regarding personal information, and how to contact us and regulatory authorities if you have any complaints.
This privacy policy (together with our terms of use at http://dev.rackbunkerplay.com/service.html and any documents referred to therein) sets out the basis on which we process any personal data we collect from you or that you provide to us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Under the UK GDPR and the Data Protection Act 2018, we are the data controller (the company responsible for and controlling your personal data processing).
Information We Collect
Personal Information
We collect your personal information:
When you visit the website;
When you visit or stay at one of our
locations; and
Every time you contact us via phone, email, or other means.
The types of information we collect from you include:
This
includes information you provide when registering to use our website,
subscribing to our services, requesting information about activities,
promotions, or surveys, as well as information you provide when
reporting issues with our website and information you provide when you
visit our locations. The information you provide to us may include
your name, address, email address, and phone number, as well as any
special assistance you request.
Automatically Collected Information
For each visit to our website, we may automatically collect
information to help us build user profiles, such as:
Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit, including the complete Uniform Resource Locator (URL) clickstream to, through, and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone numbers used to call our customer service number.
Some of this data will be aggregated or statistical, meaning we will not be able to identify you individually. While this personal data is collected automatically, we do not use this information to make any automated decisions about you.
Information About Other Individuals You Provide
If you provide information to us on behalf of others, please obtain their consent to provide us with their personal data. If they do not agree, please do not provide us with their personal data. We assume that the other party has designated you to act on their behalf and has agreed to you processing their personal data and receiving any data protection notices on their behalf.
For certain personal information, you may have legal, contractual, or other requirements or obligations to provide us with your personal information. If you do not provide the requested personal information, we may not be able to properly fulfill our contract with you or the organization you represent, and we may have to terminate our relationship. For other personal information, you may not have an obligation to provide it to us, but if you do not provide it, we may not be able to properly fulfill our arrangements with you or the organization you represent.
If you have consented to our use of your personal information in a specific way, you have the right to withdraw that consent at any time, and you can contact us as described in the "Contact Us" section below. We generally only seek your consent for direct marketing purposes. However, please note that withdrawing your consent does not affect any use of the data made prior to the withdrawal, and we still have the right to retain and process relevant personal information beyond your consent. Withdrawing consent may also have the same effect as not providing information, for example, we may no longer be able to provide you with marketing information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and for the duration of any potential claims risk, with the specific retention period depending on the statute of limitations for the type of claim. Below we list the main applicable retention periods: For individuals seeking information, making complaints, or otherwise communicating with us, typically 1 year.
Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Website Is Not Intended for Individuals Under 13
Our website is not intended for individuals under the age of 13, and we do not knowingly collect or retain information from anyone we know to be under 13, unless it is provided by a parent or guardian who has read this policy and understands how we process personal data.
Your Rights
Marketing
You have the right to request that we do not use your personal data for direct marketing purposes. When we collect your personal data, we will ask you whether we can use your data for such purposes or whether we can disclose your information to any third parties for such purposes. You can withdraw your consent to receive such marketing at any time.
Access to Information
Data protection laws give you the right to access information about you. You can exercise this right by contacting [email protected].
Right to be Forgotten
In certain circumstances, you can request that we delete all identifiable information we hold about you. You can contact us at [email protected] to make this request, but please note that due to specific legislative or regulatory requirements, we may be required to retain your information, for example, we will retain copies of invoices for HMRC investigations.
Data Correction
You have the right to request that we correct any errors in your data free of charge. You can exercise this right at any time by contacting us at [email protected].
Changes to the Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
Contact Us
We welcome questions, comments, and requests regarding this privacy policy, which should be sent to [email protected].